Shipping Policy

Processing: orders are packed and dispatched within 1–3 business days.

Delivery (United States): 7–12 business days from dispatch, tracked. Canada, United Kingdom & Australia: 10–20 business days.

Free shipping on all US orders. You'll see the estimated delivery window for your address at checkout. Ordering ahead of a trip? Give it about 3 weeks to be safe.

Ordering more than one item (or a bundle)? Each product ships from its own warehouse, so items in the same order arrive in separate packages with separate tracking numbers, usually within a few days of each other rather than all on the same day.

Every order gets a tracking number by email once it ships; tracking can take a few days to update after dispatch.

Free US shipping

On every US order, tracked from dispatch.

Ships in 7–12 days

Packed in 1–3 business days, tracked door to door.

30-day returns

Not right for your dog? Full refund, no hassle.

1-year warranty

Tears, stitching, or a clip fails, we replace it.